Collections Servicing
Running a buy-here, pay-here (BHPH) auto dealership comes with its own set of challenges, and one of the most time-consuming and difficult aspects is managing collections. That's where ACS steps in to simplify and streamline your operations. By entrusting us with your collections servicing, you can remove the burden of managing customer payments, disputes, and repossessions. This will allow you to focus on what you do best-selling cars and growing your dealership. At the same time, we ensure a professional and consistent approach that helps maintain positive customer relationships.
At ACS, we manage the entire collections process, allowing you to concentrate on vehicle sales and dealership operations. We start with a personalized touch, making welcome calls to your customers. This approach sets a positive tone for the payment relationship and ensures that customers understand their payment schedules and terms clearly, thereby reducing confusion.
When it comes to collections, time is crucial. That's why we act swiftly with one-day collection calls, ensuring no missed payments. We proactively engage with your customers, offering practical payment arrangements that work for both parties, whether they are just a day overdue or weeks behind. We aim to ensure timely payments and find solutions that keep your customers in their vehicles, thereby reducing the likelihood of repossession and maintaining positive customer relationships.
When it comes to collections, time is crucial. That's why we act swiftly with one-day collection calls, ensuring no missed payments. We proactively engage with your customers, offering practical payment arrangements that work for both parties, whether they are just a day overdue or weeks behind. We aim to ensure timely payments and find solutions that keep your customers in their vehicles, thereby reducing the likelihood of repossession and maintaining positive customer relationships.
In addition to managing the communications around payments, ACS also handles the logistics of payment processing. We handle posting payments to accounts promptly, so there are no delays in updating your financials. Every step of the collections process is managed with care, precision, and a focus on efficiency, from taking payments over the phone or via other methods to ensuring that records are always up to date.
Unfortunately, repossession is sometimes necessary, and when it is, we make sure the process is handled professionally and with minimal disruption to your business. ACS oversees the entire repossession process, working closely with your team to ensure it complies with all legal requirements.
Our goal is always to minimize repossessions by offering flexible and suitable payment arrangements to your customers before reaching that point. We understand the impact of repossession on your business and strive to keep it to a minimum.
With ACS managing your collections, you can rest assured that every aspect of the process is handled professionally and efficiently. We take pride in being an extension of your dealership, acting as trusted partners to help you maintain a steady cash flow, protect your assets, and retain your customer base.
With ACS managing your collections, you can rest assured that every aspect of the process is handled professionally and efficiently. We take pride in being an extension of your dealership, acting as trusted partners to help you maintain a steady cash flow, protect your assets, and retain your customer base.
Let us take care of the most challenging part of your BHPH business so you can focus on what you do best-selling cars and growing your dealership.
