ACS is AutoCollect Solutions

Service Department Operations Help



Running a successful buy-here, pay-here (BHPH) dealership is about more than just selling cars—your service or shop operations play a crucial role in your overall profitability. However, the shop can feel like a money pit for many dealerships, draining resources instead of contributing to the bottom line.

Managing a shop effectively requires specialized knowledge, careful oversight, and strategic decision-making. If your service department isn’t operating as efficiently or profitably as possible, ACS is here to help turn things around. We understand that the service or repair side of your dealership is one of the most essential parts of your business, ensuring that the vehicles you sell remain in good condition and that your customers receive reliable, quality service.
However, iterations can quickly become overwhelming and costly. That’s why ACS has partnered with a seasoned expert—a 30-plus-year veteran in the automotive repair industry from Texas—who specializes in helping dealerships like yours streamline their shop operations and improve profitability. We are here to support you in this crucial aspect of your business.

Our partner brings decades of hands-on experience and industry insights, offering a fresh perspective on transforming your shop into a profit-generating part of your business. Whether you’re dealing with inefficiencies, high operational costs, or a lack of repair revenue, we can help identify the root causes and develop a customized plan to get your shop back on track. From staffing and workflow optimization to inventory management and pricing strategies, our expert can provide the tools and techniques needed to make your shop more efficient and, ultimately, more profitable.
One of the most common challenges for BHPH dealerships is managing the costs associated with vehicle repairs and maintenance, especially when dealing with older or high-mileage vehicles. ACS’s service operations partner is well-versed in addressing these unique challenges. They can help you develop cost-effective solutions that keep your cars in top shape without wasting your profits. By improving parts sourcing, streamlining repair processes, and optimizing labor costs, we ensure that your shop covers its own expenses and contributes to your dealership’s bottom line.

In addition to operational improvements, we can assist with customer service strategies that turn your shop into a valuable asset for your dealership. High-quality, reliable service is essential for building customer trust, especially in the BHPH industry, where maintaining customer relationships can make or break your business. We can help you develop programs encouraging repeat business, from routine maintenance to more extensive repairs, ensuring that your service department becomes a trusted resource for your customers long after the sale.
  
We are committed to making your service or shop operations run smoothly and profitably. We’ll work closely with you to understand your current challenges, identify areas for improvement, and implement strategies that drive long-term success. With over 30 years of experience in automotive repair, our partner brings unparalleled expertise to your dealership, ensuring that every aspect of your shop is optimized for success.

Let ACS help alleviate the stress of managing your shop operations. Whether you’re grappling with high costs, inefficiencies, or underperforming staff, we have the expertise and resources to turn your shop into a well-oiled machine. With our guidance, you’ll reduce expenses, improve efficiency, and create new revenue streams that will contribute to your dealership’s overall success.

Ready to transform your shop into a profit center? Contact ACS today to learn how we can help you optimize your service operations and take your dealership’s performance to the next level. With our 30+ year veteran partner from Texas by your side, you’ll have the support you need to turn your service department into a critical driver of profitability, leaving a lasting impact on your dealership's success.