Effective Date: September 13th, 2024
Last Updated: September 13th, 2024

At ACS, we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and disclose information when you visit or interact with our website. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services. This includes:

1.1 Personal Information
When you interact with our website, we may collect personal information, such as your name, email address, phone number, mailing address, and any other information you provide through forms or other methods of communication.

1.2 Non-Personal Information
We also collect non-personal information about how you interact with our website. This may include your browser type, device type, operating system, IP address, pages visited, the date and time of your visit, and other similar data that helps us improve our services.

1.3 Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can manage your cookie preferences in your browser settings, but disabling cookies may affect your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• 2.1 To Provide and Improve Our Services: We use your information to process requests, deliver services, and respond to inquiries. We may also use your information to analyze website usage and improve functionality.
• 2.2 Communication: We may use your personal information to communicate with you about updates, promotions, and other relevant information related to ACS.
• 2.3 Compliance and Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
• 2.4 Marketing and Advertising: We may use the information we collect for marketing purposes, such as sending you newsletters, special offers, or other information we think you may find useful. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in the email or by contacting us directly.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• 3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, payment processing, marketing, and data analysis.
• 3.2 Legal Requirements: We may disclose your information if required to do so by law, in response to legal process, or when we believe it is necessary to protect our rights, property, or the safety of our users or others.
• 3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• 6.1 Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
• 6.2 Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• 6.3 Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the instructions in those communications or contacting us directly.
• 6.4 Data Portability: In certain circumstances, you may have the right to request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services. This privacy policy does not apply to those third-party websites, and we are not responsible for their content, privacy practices, or data collection policies. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will post the updated privacy policy on our website with the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our handling of your personal information, please contact us at:

ACS
Email: support@autocollectsolutions.com
Phone: 888-851-9996